Shipping policy

Shipping Policy

At Toharis, we aim to make your shopping experience smooth, transparent, and worry-free. Below is everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Once your order is processed, you will receive a confirmation email with tracking details as soon as your order ships.

Shipping Time

Delivery times vary depending on your location and the product ordered.

  • Estimated delivery time: 7–15 business days

  • In rare cases (customs delays, high demand, or logistics issues), delivery may take slightly longer. If that happens, our support team will keep you informed.

We believe in setting realistic expectations so there are no surprises.

Order Tracking

Once your order has been shipped, you’ll receive a tracking link via email. Tracking updates may take 24–72 hours to appear after shipment.

If you ever have trouble tracking your order, our support team is happy to help.

Shipping Charges

Shipping costs (if applicable) are clearly shown at checkout before payment. There are no hidden fees.

Returns & Refunds

We offer a 7-day return window starting from the date you receive your order.

If you’re not satisfied with your purchase:

  • Contact us within 7 days of delivery

  • Items must be unused and in original packaging

Please refer to our Returns & Refund Policy for full details.

Our Commitment

We work closely with trusted fulfillment partners to ensure your order reaches you safely. While we don’t control courier delays, we take full responsibility for your experience and are always here to assist.

📧 Need help? Contact our support team anytime — we’re here for you.